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<p>As much as we try and mitigate shipping and carrier issues, unfortunately mishaps may occur. Not to worry! If your order has been marked as &#x2018;delivered&#x2019; and your order still has not arrived by the end of the 3rd business day, reach out to our support team at <a href="mailto:hello@floura.com" style="text-decoration:inherit;" rel="noopener noreferrer" data-token-index="1" tabindex="0" id="isPasted"><span style="text-decoration:underline;">hello@floura.com</span></a> and we will gladly assist you.</p>

As much as we try and mitigate shipping and carrier issues, unfortunately mishaps may occur. Not to worry! If your order has been marked as ‘delivered’ and your order still has not arrived by the end of the 3rd business day, reach out to our support

My package says it was delivered but I don’t have it, what do I do?

Shipping and Delivery

What is the Fiber Gap?

How much fiber do I need to eat?

Why does plant diversity matter?

What ingredients are you using?

What is the nutritional profile of a Floura bar?

Where do your produce trimmings come from?

Is your produce conventional or organic?

How often should I eat Floura?

Can kids eat Floura FiberCrush bars?

What makes Floura different from other fiber products?

What does “up-cycled sourcing” mean?

Why is diverse fiber important?

Do Floura snacks contain powders or synthetic ingredients?

How does Floura fiber work in the body?

Why does Floura focus on fiber?

Do you test for glyphosate?

Does it have Glycerin?

Why do I see small white specks in my product?

Product Information

What is your Refund Policy?

What is your Replacement Policy?

Can I change or cancel my order after it’s been placed?

How do I add or remove items to and from my cart?

Why haven't I received an order confirmation email?

Help! I have multiple charges on my bank statement!

How do I apply a coupon code or digital gift card?

What payment options do you offer?

Why isn't my code working?

Order and Purchasing Support

Do you offer free shipping?

Do you ship Internationally?

How can I track my order once it has been shipped?

How long does standard shipping take?

What do I do if my order is lost, arrived damaged, or is incorrect?

How do I track my order?

Can I change the frequency of my subscription?

How do I cancel my subscription?

How can I manage my subscription?

Can In change the item in my subscription?

How do I pause my subscription?

How do I sign up for a subscription?

How do I update my shipping address?

I am having trouble logging into my subscription portal

Subscription Management

How do I contact Floura Support?

About Us

My package says it was delivered but I don’t have it, what do I do?Updated 3 months ago